Returns
Returns & Exchanges Policy
We are happy to accept items returned to us, in resalable condition, within 28 days of purchase. We will refund your credit or debit card or PayPal account, once the items are received and processed. Items returned to us after that date will be eligible for an exchange/credit.
Any returns received outside this time frame may be considered at the discretion of Curtis & Dunne, and may only be refunded as a credit against a future purchase.
Items must be returned to us in the same condition as they were shipped. They must be in an unused and perfectly sale-able condition. Curtis & Dunne reserves the right to refuse a return if it’s determined that an item has been worn and then returned for any reason other than being ‘faulty'.
When Returning a Product
We strongly recommend that customers check their orders upon receipt, prior to disposing of any packaging and use the same packaging for the return. Please package your return securely. We reserve the right to assess any damage incurred during return shipment and to refuse such items if necessary. We will only refund deliver/postage costs if the return is determined as 'faulty' or as a result of our error.
We will inspect all items returned to us as 'faulty', and any items deemed to be subject to fair ‘wear and tear’ will not be accepted as 'faulty'. Return delivery costs on any non-damaged or non-flawed returns will be the responsibility of the customer. Please note that the item(s) are your responsibility until they reach our offices. We recommend that you use a reputable courier service or choose the registered post option.
UK & Worldwide Returns
To return orders to the Republic of Ireland from the anywhere else send your parcel to the address below.
Web Returns
Curtis & Dunne
12 Dyer St
Drogheda
Co. Louth
A92 TD26
Ireland